Introduce

www.beautybox.com.vn wants to bring a reliable, economical and user-friendly online shopping utility. We realize that customers use e-commerce trading sites to shop, but not everyone wants to share their personal information. We, Hoan Vu General Trading and Service Joint Stock Company, respect the privacy of customers and commit to protecting customers’ personal information when customers trust us to provide their personal information to us when shopping at the e-commerce trading floor www.beautybox.com.vn. This is the principle when approaching privacy and personal information at the e-commerce trading floor www.beautybox.com.vn.

This Personal Information Privacy Policy includes the following contents:

1. Consent

By providing us with your personal information, using the e-commerce trading floor www.beautybox.com.vn, you agree that your personal information will be collected and used as stated in this Policy. If you do not agree with this Policy, you stop providing us with any personal information and/or exercising the rights as stated in Section 7 below.

We reserve the right to amend, supplement to improve this Policy at any time. We encourage you to regularly review this Personal Information Privacy Policy to get the latest updates to ensure you are aware and exercise your rights to manage your personal information.

2. Purpose of Collection

 

We collect personal information only as necessary for the purposes of:

• • Orders: to process issues relating to your order;
  • Account Maintenance: to create and maintain your account with us, including any loyalty or rewards programs associated with your account;
  • Consumer Services, Customer Care Services: including responses to your requests, complaints and feedback;
  • Personalization: We may combine the data collected to gain a more complete view of a consumer and thereby allow us to better serve you with greater personalization in aspects, including but not limited to: (i) to improve and personalize your experience on the www.beautybox.com.vn e-commerce trading floor
  • (ii) to improve facilities and services, adapt them to individual needs and come up with new service ideas

(iii) to serve you with recommendations and advertisements tailored to your interests.

• • Security: for purposes of preventing destructive activities of customer user accounts or customer impersonation activities
  • As required by law: subject to the provisions of law at each time, we may collect, store and provide as required by competent state agencies.

3. Scope of Collection

We collect your personal information when:

• • You provide it to us directly.

This is the personal information you provide to us, mainly done on the e-commerce trading floor www.beautybox.com.vn, including: full name, email address, phone number, address, account login information including any information needed to set up an account such as login name, login password, login ID/address and security question/answer.

• • You interact with us.

We use cookies and other tracking technologies to collect certain information when you interact on the www.beautybox.com.vn e-commerce trading floor.

• From other legitimate sources.

4. Storage Time

Customer’s personal information will be stored until the customer requests cancellation or the customer logs in and cancels. In all cases, customer’s personal information will be kept confidential on the server of www.beautybox.com.vn

5. Do Not Share Customer Personal Information

 

We will not provide your personal information to any third party, except for some necessary activities below:

• • Partners are service providers to us in connection with order fulfillment and are limited to the necessary information and apply regulations to ensure the security and confidentiality of personal information.
  • We may use the services of a third party service provider to perform certain activities related to the www.beautybox.com.vn e-commerce trading floor and such third party may have access to or process personal information in the course of providing such services. We require these third parties to comply with all relevant privacy laws and security requirements regarding personal information.
  • Programs that are affiliated, co-implemented, or outsourced for the purposes listed in Section 2 always apply personal information security requirements.
  • Legal Requirements: We may disclose personal information if required to do so by law and such disclosure is reasonably necessary to comply with legal processes.
  • Business Transfer (if applicable): In the event of a merger or acquisition, in whole or in part, with another company, the purchaser will have access to the information we store and maintain, including personal information.

6. Data Security

We always strive to keep our customers’ personal information safe, we have implemented many safety measures, including:

• • Security in the operating environment: We store customers’ personal information in a secure operating environment and only have access to employees, representatives and service providers on a need-to-know basis. We comply with industry standards and laws in protecting customers’ personal information.
  • In case the server storing information is hacked, leading to loss of customer personal data, we will be responsible for reporting the incident to the authorities for timely investigation and handling and notifying customers.
  • Payment information: secured according to industry standards.

7. Customer Rights Regarding Personal Information

Customers have the right to provide personal information to us and can change that decision at any time.

Customers have the right to check, update, and adjust their personal information by logging into their account and editing their personal information or requesting us to do so.

8. Contact Information

 

If you have any questions or concerns about this Policy or our practices in collecting and managing personal information, please contact us by:

• • Call hotline: 18006035
  • Send email to: beautyboxonline@hsvgroup.com.vn

9. Information Collection and Management Unit

Hoan Vu General Trading Service Joint Stock Company

Business Registration Certificate No. 0309802418, issued on February 11, 2010, issued by the Department of Planning and Investment of Ho Chi Minh City

Head office: 296 Hai Ba Trung, Tan Dinh Ward, District 1, Ho Chi Minh City

Phone: 02838208011 – Fax: 02838209873

10. Validity

This Personal Information Privacy Policy is effective from December 1, 2018.

 

Hoan Vu General Trading Service Joint Stock Company

 

 

[Signed and sealed]

 

 

 

 

General Director